Your technology
needs a home.
Managed infrastructure, security, and support built for businesses that run on technology and are getting ready for what comes next. The foundation everything else depends on.
Every system you run
needs somewhere to live.
Infrastructure, security, support, and cloud, managed as one. One platform, one partner, complete visibility.
Infrastructure Management
Server management, network setup, performance monitoring, and end-user device management. We build the environment your business operates in, then keep it running at peak.
Security and Compliance
Automated patching, firewall management, threat detection, and access controls. Protection that evolves as the threat landscape changes.
Cloud Services
Migration, workspace management, backup, and disaster recovery. Your cloud infrastructure and productivity platforms optimized for performance and cost.
IT Support and Helpdesk
24/7 helpdesk with live chat, remote access, and AI-powered ticketing. Fast resolution without the runaround. Your team stays productive.
Monitoring and Automation
Real-time alerts, automated maintenance, and system health monitoring across every device. Problems get caught before your team even notices.
Network and Access
VPN, remote access solutions, and network architecture. Secure connections for distributed teams, with single-platform management.
IT is becoming the
HR department
for AI.
Businesses are starting to deploy AI agents, automation workflows, and intelligent tools across their operations. That technology needs the same things your people need: secure access, reliable infrastructure, proper credentials, and someone making sure it all stays healthy.
CapeTech IT doesn’t build your AI tools. We build the environment they operate in. The managed infrastructure, security policies, identity controls, and uptime guarantees that make sophisticated technology safe to deploy.
You run the business.
We run the IT.
Every engagement starts with understanding what you have, what you need, and where the gaps are. Then we close them.
Discover
We audit your current environment. Network, devices, cloud, security posture, user workflows. No assumptions. A clear picture of what you’re working with.
Onboard
We deploy our monitoring and management platform across your infrastructure. Automated discovery, agent installation, security baselines. Minimal disruption to your team.
Manage
Continuous monitoring, automated patching, proactive maintenance, and 24/7 helpdesk support. Your systems stay healthy. Your people stay productive.
One platform.
Complete visibility.
AI-powered IT management connecting helpdesk, monitoring, patching, security, and remote access in a single platform. Plus a dedicated client portal for your team.
Remote Monitoring
Real-time alerts and device health across Mac, Windows, and Linux
Patch Management
Automated software updates across every operating system
Helpdesk and Ticketing
AI-powered ticket routing, tagging, and resolution tracking
Remote Access
Secure connections for troubleshooting and encrypted file sharing
Network Discovery
Automated IT asset tracking and vulnerability detection
Security Suite
Breach prevention, access management, and threat intelligence
Client Portal
Your team gets direct access for tickets and a knowledge library
AI Operations
Automated summaries, smart replies, and predictive maintenance
Secure today.
Ready for what’s next.
Most small businesses don’t have a security posture. They have luck. We replace luck with a baseline that keeps you protected, insurable, and ready to adopt the technology coming your way.
Endpoint Protection
Every device managed, patched, and monitored. EDR, antivirus, and remote wipe across your entire fleet. If a device goes missing, it stops being a liability.
Identity and Access
MFA enforcement, SSO setup, and clean offboarding. Who has access to what, and why. Former employees with live credentials are one of the most common breach vectors.
Email Security
Phishing protection, spam filtering, and DMARC configuration. Most breaches start with a single email. We close that door before it becomes a problem.
Backup and Recovery
Tested, offsite, automated. Not just backups that exist but backups that work. We verify recovery times so you know exactly what a worst-case scenario looks like.
Vulnerability Scanning
Regular checks across your environment for known weaknesses. We find the gaps before someone else does, and we close them before they become incidents.
Compliance Readiness
SOC 2, HIPAA, cyber insurance requirements. We help you get your house in order so you can meet the obligations your clients, partners, and insurers expect.
Your people are already using AI.
Does your business know?
Employees are pasting client data, financial information, and internal documents into public AI tools right now. That’s an exposure risk most businesses haven’t addressed. We build the governance layer that lets you adopt AI safely — approved tools, access controls, and the infrastructure that keeps sensitive data where it belongs.
About CapeTech IT
A full IT department.
A fraction of the cost.
CapeTech IT is a Boston-based managed IT services provider and a brand of CapePoint, an applied technology studio founded by Matthew Macris. We combine around-the-clock monitoring, agent-managed devices, and AI-powered automation to give businesses enterprise-grade IT without the enterprise price tag.
We handle the infrastructure, security, and support so your team can focus on the work that matters. Packages scale to your business.
FAQ
Common questions.
Ready to stop worrying
about your IT?
Start with a conversation. We’ll assess where you are, what you need, and what it would take to get your infrastructure properly managed.
Got it. We’ll be in touch.
Usually within 24 hours. If it’s urgent, book a call instead.